Conference Assistant


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Description

Approximate Dates of Employment

May 6, 2024–August 8, 2024

Housing Conference Services Program

The Housing Conferences Services (HCS) Program provides a valuable service for the university as we partner with other departments, as well as the community, in order to reach out and provide educational ‘live-in’ opportunities for various camps and conferences. This also serves to utilize the facilities in order to generate revenue for the department. Our program is designed to provide a safe, clean, and inclusive housing environment for the conference guests while delivering professional services. This will create a positive impact on potential UCF students as well as the community.

Read more about what our department offers Conference Guests here:

Conference Housing • Housing and Residence Life • UCF

Non-UCF Scholars/Interns • Housing and Residence Life • UCF

CA Position Description

The Department of Housing and Residence Life employs Conference Assistants (CA) to work with the conference groups that reside in the UCF residence halls and apartments during the Summer. The CA position is a ‘live in’ position that requires the CA to live in an assigned on-campus efficiency for the summer. The CA is responsible for assisting with the functioning of the conference program, including: assisting with group logistics, promoting a safe and comfortable building environment, providing excellent customer service, and serving as a departmental and university role model.

CAs are expected to work an average of 20 hours per week. During certain times of the year, CAs may work more than 20 hours a week and during certain times of the summer season (mid-semester, finals week, etc.) CAs may also work less than 20 hours a week. CAs are compensated in both pay and in housing accommodations for the Summer in which they are employed.

Qualifications

The department will consider candidates for interviews based upon application information and qualifications. Records such as GPA, class standing, and university records are used in this process. UCF conduct status information will be verified with official University records.

Minimum Qualifications

All CA candidates must meet the following minimum requirements:

  1. A 2.5 GPA at the time of application and during the tenure of the position
  2. At least 12 credit hours by the start of employment
  3. Candidates must be free from any current violations or sanctions with the Department of Housing and Residence Life and the Office of Student Conduct at the time of application and throughout the tenure of employment. This includes possessing a clear status with both departments in regard to probation as well.
  4. UCF housing record free of violations
  5. Good financial standing with UCF
  6. Be approved to work in the United States (Having a Social Security number).

Additional Requirements If Hired

All new hires will be subject to a background check. All hires are dependent on a clear background check. Any serious concerns brought to the attention of the Department of Housing and Residence Life by means of a background check could prevent official hire. All CA hires must maintain a 2.5 GPA throughout employment. Summer class enrollment is not required. This position requires evening and weekend hours. There will be mandatory training sessions at the beginning and throughout the time of employment.

Responsibilities

Leadership: CAs are expected to be the presence of leadership within the building. The CA is expected to be professional and proactive when dealing with campers as well as other staff members.

Team Partnering: The CA is expected to work with staff members to partner on conference logistics. The team members will actively communicate with others and group cooperation is expected.

Administrative: The Conference Assistant is responsible for various administrative duties, such as writing incident reports, attending staff meetings, welcome ready checks, and more.

Duty: Typically, each CA will be on duty one night per week (Sunday-Thursday) and have approximately four weekend shifts during the Summer (Friday-Sunday). Weekday duty lasts from 4:45 p.m. until 8:00 a.m. the following morning (Sunday-Thursday). Weekend duty lasts from 4:45 p.m. on Friday until 4:45 p.m. on Saturday, or 4:45 p.m. Saturday to 4:45 p.m. Sunday.

  • Duty requires that the CA staff are able to observe safety and security risks in the community, document written reports, operate radios and phones, appropriately respond according to departmental protocols, and complete a visual inspection of the community (rounds).

Check Ins/Outs: Conference Assistants are responsible for working miscellaneous shifts, such as check ins and check outs of the conference guests. These shifts are assigned 1-2 weeks in advance based on class schedules, and are evenly divided among the CA team. CAs will expect to work an average of 1 miscellaneous shift per week, as some weeks there may be more or less than 1 shift per CA depending on the needs of the business.

Office Hours: Each CA will work one ~3 hour office shift per week (8:00 a.m.-5:00 p.m., M-F) in the communities where HCS operates (Lake Claire or Apollo/Libra).

Breaks and Holidays: Conference attendees are living in the halls the entire Summer. Therefore, some CAs will be on duty during breaks and holidays. CAs must reside in the accommodation no later than 3:00am each night. If unable, CAs will be required to request “Knights Away”. Each CA is granted 18 Knights Away per Summer, given they find coverage for all conflicting shifts.

Additional Requirements: CAs are required to complete other administrative tasks including but not limited to the following: room inventory forms, room checks, damage reports, incident reports, and key inventories. While serving in the CA role, staff will be expected to lift boxes, arrange furniture, place linen, walk stairwells and corridors, and perform other miscellaneous duties. CAs will be expected to wear departmental attire and badges while performing job duties.

Training: All CAs are required to attend the full week of Student Staff training (second week in May) from 8am-5pm daily.

Selection Process

1: CA Online Application- Applications for Summer 2024 due by 11:59 p.m. December 3, 2023. References are due by 11:59pm December 6, 2023.

All qualified candidates will complete the online application on eRezLife. Please be accurate in all of your application information. Any University information such as GPA, class enrollment and conduct records will be verified with University records.

Application for Housing: The CA online application has absolutely nothing to do with your intended application for future housing with the Department of Housing and Residence Life. If you wish to still live on campus in the event you are not offered a CA position, you will need to follow those procedures in place for those separate processes. If you are offered a position as a CA,  HCS will coordinate your summer housing accommodation, and can adjust housing contracts you have signed with our department if necessary.

 2: Interview Process

You will be notified if offered an interview in early January. The candidate will be signing up for one individual 30 minute interview in January. If selected to move forward, there will be a group interview held in late January/early February. There will be multiple dates from which to choose. If none of the remaining interview slots work with your schedule, reach out to ConferenceHousing@ucf.edu.

For the 2024 CA recruitment session, individual interviews will be conducted virtually. Group interviews will be held in person.

Time: It is strongly encouraged that on the day of the actual interview, the candidate should be ready for their interview at least 15 minutes before it starts. If performing a virtual interview, candidates should ensure their technology is working prior to it. If a candidate misses an interview, another one will likely not be offered unless they provide justifiable documentation.

Attire: Business or UCF attire is encouraged!

3: Decisions

Following all interviews, candidates will be notified by February 12, 2024 as to their status in obtaining a CA position.

There will be three potential decisions the candidates will receive:

  • Hired: The candidate demonstrated they were an excellent fit for the position. They will be invited to join the team by the start of employment.
  • Alternate: The candidate was outstanding, but due to a limited number of vacancies, a hire offer was not able to be extended. Candidates who are offered an alternate role are encouraged to keep an eye on their email until the end of May in the event a CA position becomes available. Note: You MUST accept the alternate offer by the provided deadline in order to be considered for a position opening.
  • No Hire: The candidate will not be extended a hire nor an alternate offer. They are encouraged to get involved on campus and apply for other student staff positions within the Department of Housing and Residence Life such as Housing Ambassador (HA) or Student Office Assistant (OA).

Any comments, questions, or concerns can be directed to ConferenceHousing@ucf.edu.

Good luck, and Charge On!