Should you find any maintenance or cleaning needs during move-in, place a work order online or call your community office.
Throughout the year, residents can easily report maintenance or housekeeping concerns in the following ways:
Submit a work order online here and click on the “Submit Online Request” button.
Call the Work Control Center 24 hours a day, 7 days a week. They can be reached at 407-823-5223.
Email maintenance and housekeeping at wcc@ucf.edu. Include your full name, building and room number with a description of the issue.
In urgent situations such as an inoperative elevator, toilet running over, power outage, an extremely hot or cold room, call the Work Control Center immediately. In addition, notify your community office of the urgent situation so that we may assist you.
Beds are typically raised to the maximum height prior to move-in. If you would like to have your bed lowered, put in a work order online to have maintenance staff assist you. Only maintenance staff may alter bed heights. Beds at Towers and NorthView cannot be adjusted.
The Community Living Guide, along with the housing agreement terms and conditions, living learning community expectations, and communication from our staff, are provided to facilitate a smooth transition to on-campus living. These resources aim to address any concerns or questions you may have about policies or procedures. If you require additional support or have specific inquiries after reviewing these materials, please feel free to reach out to your Resident Assistant (RA), Graduate Coordinator (GC) and Residence Life and Education Coordinator. They will be more than happy to assist you.