Contact Us

Be sure to check out our Frequently Asked Questions to see if your concern has already been addressed.



In Person

The Housing Administration Building is open Monday through Friday, from 8 AM until 5 PM. We are closed on state holidays.

To view the Housing Administration Building on the UCF Campus Map, please click here. We are building number 73 on the UCF Campus Map.

We are located across the street from the Recreation and Wellness Center, next to Ferrell Commons. Visitors to the Housing Administration Building may park in the metered parking directly in front of the building or in Parking Lot B9 or Parking Garage B. Please note that parking on campus requires a daily pass that may be purchased from Parking and Transportation Services. Please see the Parking and Transportation Services website for more information.

By Phone


General Inquiries

This line is answered from 8 AM to 5 PM, Monday through Friday. We are closed on all state and federal holidays. For: Administration, Tours, Applications, Room Assignments, Move-in, Costs, and Payment Information

Line Phone Location
Main Office Line 407-823-4663 Housing Administration Building


Community Offices

Community office phones are answered 24 hours a day. For: Current residents, Roommate concerns, Facility issues

During COVID-19 closures, some offices have dedicated after-hours numbers. See below for after hours numbers:

After-hours: M-F, after 5:00 p.m., and Weekends


Community Phone
Apollo, Hercules, Lake Claire, Libra, Neptune and Nike 407-902-1308
Rosen 407-882-4109
NorthView 407-882-2619
Towers 407-885-4383
UnionWest 407-235-3620

During Normal Business hours: M-F, 8:00 a.m. – 5:00 p.m.

Orlando Main Campus

Community Phone Location
Apollo Community 407-882-5016 Lake, Osceola, Polk, Volusia Halls
Hercules Community 407-882-7010 Buildings 108 – 114
Lake Claire Community 407-882-5000 Buildings 55 – 70
Libra Community 407-882-5015 Brevard, Citrus, Flagler, Orange, Seminole, Sumter Halls
Neptune Community 407-882-7220 Buildings 156 – 158
Nike Community 407-882-7000 Buildings 101 – 107
NorthView (Marketing) 407-901-5977
NorthView (Residence Life) 407-901-5981
Towers @ Knights Plaza 407-882-9400 Tower I
Towers @ Knights Plaza 407-882-9406 Tower II
Towers @ Knights Plaza 407-882-9408 Tower III
Towers @ Knights Plaza 407-882-9418 Tower IV

Rosen College of Hospitality Management Campus

Community Phone Location
Rosen College Apartments 407-284-6000 Buildings 904 and 905

UnionWest at UCF Downtown

Community Phone Location
UnionWest 407-235-3620 601 W. Livingston St.

By Mail


Mailing Address

UCF Housing and Residence Life
P.O. Box 163222
Orlando, FL 32816-3222

Physical Street Address (Packages and Overnight Deliveries)

UCF Housing and Residence Life
12851 Gemini Blvd. S.
Orlando, FL 32816

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