Health, Safety, Accessibility

Student safety is a top priority at UCF. There are a number of systems and programs in place to ensure an environment that is welcoming, secure, and fosters learning. Each residence hall has staff available 24 hours a day to assist residents with any concern that may arise. Our Residence Life staff is among the first responders for any student concern and have been trained to handle concerns throughout the school year. The first step in anyone’s safety is learning how best to protect themselves.

Housing Security

An effective residence hall security program depends on:

  1. Cooperation from all community members.
  2. An alert community.
  3. Staff supervision.
  4. University Police assistance and response.

We have taken many steps to provide you with a safe and secure place to live on campus. We call upon all members of our community, including you, to help keep ours halls safe and secure. By following a few common sense precautions to safety, the residence halls and apartments will remain, as they are, a safe place for everyone to live.

We have taken steps such as placing video cameras outside of building exits to monitor against intruders, placing smoke detectors in each room and requiring University employees and service personnel to wear IDs. However, any amount of prevention can go only so far. All the fire equipment in the halls will not prevent a fire that is caused by carelessness with an illegal candle or appliance. Nor can residence life staff and the UCF Police Department prevent thefts from your room if the door is left unlocked.

  1. Never walk alone at night and do not let friends walk alone.
  2. Use the Knight Ride escort service whenever possible. Knight Ride runs from 7PM to 1AM seven days a week. After 1am or on weekends, contact UCFPD @ 407-823-5555. An officer will be dispatched to assist you if one is available.
  3. Avoid dimly lit or unlit areas on campus.
  4. Never prop open outside doors of your residence hall.
  5. Report unescorted or un-familiar persons to the staff immediately.
  6. Be familiar with the blue light emergency phones on campus and use them.
  7. Call 407-823-5555 or 911 for any emergency situation.
  8. Always lock the door to your residence hall room.
  9. Inform your RA of any crisis, theft or emergency situation.
  10. Report anything out of the ordinary to your community office.


Health and Safety Inspections

Once each semester, the residence hall staff will conduct health and safety inspections. Notice will be posted at least 24 hours in advance. These inspections are designed to protect you from conditions that may be harmful to the community. If there are unsafe or unhealthy conditions in your room, you will be asked to correct these. During health and safety inspections, staff members may not open closed closets, drawers, refrigerators, or luggage. If you feel like your room has been inspected inappropriately, contact your community’s Coordinator of Residence Life and Education.

Keys and Lockouts

You will be issued a key at the beginning of the year during check-in, and you are responsible for that key the rest of the year. You should keep your key with you at all times.

  1. Keep them with you at all times. Your keys should never be left in a hiding place outside your room.
  2. Lockouts. If you are locked out of your room, take your UCF ID card to your community office to request assistance.
  3. Lost keys. Report all lost keys immediately to your community office so that we can assure your safety, or that of your roommate and your belongings.

If you lose your key, a new lock core and new keys will be ordered for your room. Your account will be billed for the cost of a new lock core. Note: residence hall staff members will not open another resident’s room for you at any time!

Medical Accommodations

In accordance with the Americans with Disabilities Act (ADA), the University will provide reasonable accommodations for a student residing in University housing who has a qualifying physical or mental impairment that substantially limits one or more major life activities and has a record of such impairment or is regarded as having such impairment.

Housing and Residence Life is committed to ensuring that, to the greatest extent possible, housing facilities, programs and services are available for all students. Reasonable accommodations may be requested to meet an individual’s accessibility needs.

  • Room with wheelchair-accessible features, such as roll-in shower, lowered closet rods, etc.
  • Room or building with power door
  • Avoid stairs and/or must be on lower level
  • Room with hearing-impaired features, such as a doorbell with light and fire alarm with strobe
  • Arrangements to have an assistance animal in your living space
  • Arrangements to have personal care attendants in your living space
  • Apply for housing via the housing application located in myUCF (Student Self Service > Housing > Housing Portal).
  • On the “Important Information” page of the housing application, select “Yes” to the question:
    • “Do you need a housing accommodation because of a medical condition or disability? Examples include but are not limited to severe food allergies, mobility restrictions, service animal assistance, autism spectrum disorder, hearing/seeing impairment, etc.”
  • On the “Additional Information” page complete the requested information, including a brief description of the condition(s) for which you are requesting accommodations, what specific accommodation(s) you are requesting, and what needs you may have in an evacuation/severe weather situation.
  • Complete the required medical documentation by submitting one of the following (as outlined in the form): the Healthcare Provider Information form provided, or a letter from a healthcare provider, or indicate that you have already submitted documentation to Student Accessibility Services (we will verify documentation with that office).
  • Documentation should be typed or printed on letterhead (or the provided form), dated, signed and legible with the name, title and professional credentials of the evaluator or medical provider. Most importantly, the documentation should clearly spell out why it is essential that the accommodation be granted as it pertains to housing.
  • Housing and Residence Life reserves the right to request additional documentation if the information does not address the student’s current level of functioning, or substantiate the need for modifications or accommodations.
  • We strongly encourage students requesting accommodations to register with Student Accessibility Services and/or Counseling and Psychological Services.
  • We are typically able to honor most requests that are submitted each year, and we do our best to work with each student on an individual basis. We will notify you ahead of time in the event that we believe we are not going to be able to provide the requested accommodations.
  • The earlier you are able to submit your request, the more likely it is we will be able to reserve the appropriate space for you.


Assistance Animals

A student who wishes to bring an assistance animal to live in student housing must make a request to Housing & Residence Life with documentation of need. This information will allow the university to assess the request. Begin the process by completing the medical accommodation request process or by emailing to request information about an assistance animal. Before contacting the department, it is very important to review the information below:

Pets are not permitted at UCF or in student housing accommodations, except as authorized by the University. UCF will consider requests for a “reasonable” accommodation from a student with a documented disability to permit the presence of a service animal or an emotional support assistance animal if the animal is both necessary because of a student’s disability and reasonable under the circumstances.

Assistance animals can be either a service animal or an emotional support animal.

Under the ADA, a service animal is defined as a dog that has been individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the person’s disability.

Under the Fair Housing Act, an ESA is a companion animal in the housing environment that provides emotional support or other therapeutic benefit to an individual with a disability, such as alleviating or mitigating one or more identified symptoms or effects of a person’s disability. While dogs are commonly used as service animals, other types of animals may serve a person with a disability as an emotional support assistance animal.

  • Complete the Medical Accommodation process detailed above, and indicate within the Medical Accommodation form that you require a Service Animal or would like to request an Emotional Support Animal.
  • Please keep in mind registration of the animal with any national organization is not necessary and will not suffice for appropriate documentation or circumvent the DHRL emotional support animal process.Additional documentation will be needed to review the request.

Important information to know: Service animals and emotional support animals are not the same and are assessed differently. Emotional support animals describe animals that provide comfort just by being with a person. Because they have not been trained to perform a specific job or task, they do not qualify as service animals under the ADA. Consequently, the ADA does not require covered entities to modify policies, practices, or procedures if it would “fundamentally alter” the nature of the goods, services, programs, or activities provided to the public. Nor does it overrule legitimate safety requirements. If admitting assistance animals would fundamentally alter the nature of a service or program, assistance animals may be prohibited. In addition, if a particular assistance animal is out of control and the handler does not take effective action to control it, or if it is not housebroken, that animal may be excluded.

Students with Dietary Restrictions

In order to provide the most healthy environment possible for our residents, we do offer housing room assignment consideration based on dietary restrictions resulting from religious believes (ex. Kosher or Halaal) or lifestyle choices (ex. vegetarian or vegan). Specific accommodations may include apartment style housing with a kitchen, access to a community kitchen, or roommates with similar dietary restrictions.

Students who have specific dietary restrictions should answer “Yes” to the question “Do you have a dietary restriction that may require a specific housing accommodation?” on the “Important Information” page of the online housing agreement. You will then be prompted to enter additional information about your dietary request on the “Additional Information” page.

Submitting the Dietary Accommodations Request form does not guarantee a space in housing, or the specific accommodation requested, but we will do our best to honor as many requests as possible. Our ability to honor the dietary accommodation requests depends on the space available and the number of students requesting accommodations.

Please note that the Dietary Accommodations form is NOT intended for students with life-threatening or very severe food allergies or sensitivities (ex. peanut allergy resulting in anaphylaxis, diabetes, celiac disease). If you have a condition that requires dietary restrictions and can be verified by a healthcare provider, you should complete our Accommodations Request Form instead.

Students Who Identify as Transgender

UCF Housing and Residence Life works with self-identifying trans students on an individual basis to find the living situation that will work best for each student. On the “Personal Information” page of the housing application, you may answer ‘Yes’ to the question “Does your gender identity differ from your legally assigned gender?” (your legal sex as listed on your admissions application is shown on the ‘Important Information’ page).

Students checking “Yes” will be prompted to enter additional information on the “Additional Information” page regarding their needs and requests.

Some previous accommodations for students have included informing residence staff of preferred names and/or pronouns upon request, 1 bed/1 bath apartments, being paired with another trans student, and being paired with roommate(s) who are allies. We cannot guarantee that any or all of these options will be available, as options depend on space and student self-identification, but we try our best to make sure all students feel comfortable and safe in their living environments.

For additional resources and campus support for transgender students, please contact UCF Social Justice and Advocacy.

Let’s Be Clear

UCF is committed to creating and maintaining a campus free from all forms of discrimination, including sexual harassment, sexual assault, relationship violence, stalking and retaliation. Sexual harassment and violence is not tolerated at UCF. When reports of sexual harassment and violence are made, UCF takes them seriously and will respond. As a University, we are dedicated to ensuring compliance with all federal and state laws and University policies and regulations that prohibit discrimination based on the sex and gender identity of employees and students.

UCF designed the Let’s Be Clear website to provide every UCF student, employee and community member with information regarding what constitutes sexual harassment and sexual violence, as well as what support and resources are available should such misconduct occur. Through this website, the university is raising awareness about UCF’s nondiscrimination policies, employees’ reporting obligations and individuals’ options, and UCF’s extensive prevention programming.

Not Alone: Together Against Sexual Assault

The federal government launched Not Alone, a website featuring information for students, schools, and anyone interested in finding resources on how to respond to and prevent sexual assault on college and university campuses and in our schools. Find a crisis service, learn more about your rights and how to file a complaint, and view a map of resolved school-level enforcement activities.

Click here to learn more.

Tips for Improving Air Quality

According to the EPA, there is no practical way to eliminate all mold and fungal spores in an indoor environment. Mold spores waft through the indoor and outdoor air continually. When the fungal spores land on a damp spot indoors, they may begin reproducing, creating an environment for mold to form. Mold can be found almost anywhere, and can grow on virtually any substance where moisture is present. Along with damp conditions and a necessary food source such as wood, dry-wall, fabrics carpet, groceries, etc., mold may grow. The way to control indoor mold growth is to control moisture, which requires diligence living in Florida.

Water problems or leaks should be reported, identified, and corrected as soon as possible. These include dripping pipes, leaks, floods, and rainwater coming in through windows, etc. Submit work orders by clicking here.

In order to reduce the possibility of spores reproducing, relative humidity indoors should be kept at or near 60%. In order to accomplish this, all residential students should:

  • Keep all wet clothing in a plastic bag or plastic covered bin to keep moisture contained.
  • Your best bet is keep up on your laundry.
  • Wet shoes/hats should be dried before they are put away.
  • Do not attempt to control temperature by blocking the air supply or opening windows!
  • Dry all personal belongings within 24-48 hours to prevent mold growth.
  • Keep the bathroom door closed at all times. The ventilation system in the bathroom is designed to take moisture out and keep it out of the bedrooms. Leaving the door open will allow moisture into the room.
  • Keep thermostat set at or near 72 degrees. It is optimal to keep the system running, but if it is too cold, relative humidity will rise and condensation may form.
  • Keep wet towels in the bathroom to dry them and keep moisture from migrating into the bedroom.
  • In warmer temperatures, keep the windows closed. Open windows allow moisture levels to rise, condensation to form and mold to grow in your room.
  • Keep thermostat fan setting on “AUTO”

If you observe mold present in your room, it should be reported immediately by submitting a work order here.

For more in-depth information on mold visit EPA Mold Resources.

Hurricane Tips

Residents are encouraged to monitor emergency information via the University of Central Florida website. The Department of Housing and Residence Life staff will inform residents of necessary preparations in the event of a hurricane.

Residents are encouraged to go to their homes or out of the storm’s path before the storm approaches.

Depending on the level of severity of the hurricane, the Department of Housing and Residence Life may initiate Ride-Out plans. Residents will be notified in advance of Ride-Out locations. If Ride-Out locations are designated, students living in the Orlando main campus housing facilities will be required to leave their residence and report to a designated Ride-Out. A photo ID is required during check-in at Ride-Out locations.

Residents unable to go home must comply with the following directions.

  1. Notify your family where you will be for the duration of the storm. Remind them there is a possibility we could lose electricity, cell phone service, and local phones in the Central Florida area. Let them know about website updates.
  2. Residents should take measures to protect personal possessions that are left behind in rooms/apartments during the hurricane. Personal items should be moved away from windows and taken off the floor. Electronic equipment and important books and papers should be placed in plastic bags to prevent water damage. Electronically back-up all of your important data, separate from your machine, and shut off your computer(s) and related equipment. The University is not responsible for loss or damage of residents’ possessions.
  3. Valuables should be placed in safekeeping. All doors should be locked when the occupants are not in the room or apartment.
  4. All windows must be closed tightly. All window blinds should be closed.
  5. Any resident who has a car on campus should see that the emergency brake is set and in reverse gear (standard transmission) or park (automatic transmission). All windows should be closed and the car locked. You may want to move your car to a parking garage and fill up your tank with gas.
  6. Each student should provide his/her own flashlight in case of power failure. DO NOT USE CANDLES OR OTHER FLAME-TYPE LIGHTING UNDER ANY CIRCUMSTANCES; FIRE IS UNCONTROLLABLE DURING A HURRICANE. Use battery-powered lighting only!
  7. Make sure you have enough cash. ATMs may be unavailable.
  8. Fully charge cell phones, laptops, and any other battery powered items.
  9. Make sure you have an adequate supply of any prescription medications.
  10. Do not attempt to open doors or windows.
  11. Stay indoors away from windows or glass.
  12. If you have a bicycle on campus, make sure it is securely locked to a bicycle rack.
  1. Residents should plan on taking ample clothing, a sleeping bag or blankets, a pad to sleep on, toiletries, prescription medication, important papers, snacks, a radio with batteries, a flashlight, and something to occupy their time.
  2. Residents are encouraged to provide for their own food requirements for the initial period of the emergency, usually three days. Non-perishable snack-type food, including crackers, power bars, cookies, pretzels, chips, peanut butter, jelly, bread, cereal, soda, etc.
  3. Items that are not allowed in a ride-out location include pets, alcohol and other controlled substances, tobacco products, and weapons.
  4. Telephone calls should only be made in emergencies.
  5. Comply with directions of UCF Housing and Residence Life staff and the UCF Police.
  6. It is essential that all residents stay indoors throughout the entire hurricane or other emergency situation. Residents must not leave the ride-out location until directed to do so by the Residence Hall staff.
  1. Follow all steps under subheading A.
  2. Whenever possible, food service facilities will be open.
  3. During the peak of the storm, for maximum protection, residents should close their room and/or bedroom doors and remain in the hallways.
  4. Students should remain away from dangerous areas, such as the glass windows and doors in the lobby areas of the halls or the living rooms of the apartments.
  5. Students should not attempt to open windows or doors to see what is happening outside.
  6. Report all accidents, injuries, broken windows, or excessive water to Housing Staff.
  7. Cell phone calls should be made only in case of emergency.


The University is not responsible for damages to, or for loss of, personal property as a result of a hurricane or any weather-related event.

If you have questions, please see a UCF staff member or ask an RA.

Please utilize the following sites to educate yourself on the ways you can be safe at UCF.

Topics to consider: