Conference Assistant


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Description

Approximate Dates of Employment

May 9–August 11, 2022

Housing Conference Services Program

The Housing Conferences Services (HCS) Program provides a valuable service for the university as we partner with other departments, as well as the community, in order to reach out and provide educational ‘live-in’ opportunities for various camps and conferences. This also serves to utilize the facilities in order to generate revenue for the department. Our program is designed to provide a safe, clean, and inclusive housing environment for the conference guests while delivering professional services. This will create a positive impact on potential UCF students as well as the community.

CA Position Description

The Department of Housing and Residence Life employs Conference Assistants (CA) to work with the conference groups that reside in the UCF residence halls and apartments during the Summer. The CA position is a ‘live in’ position that requires the CA to live in an assigned on-campus efficiency for the summer. The CA is responsible for assisting with the functioning of the conference program, including: assisting with group logistics, promoting a safe and comfortable building environment, providing excellent customer service, and serving as a departmental and university role model.

CAs will work approximately 25 hours per week and are compensated in both pay and in housing accommodations for the Summer in which they are employed.

CA Informational Video

Qualifications

The department will consider candidates for interviews based upon application information and qualifications. Records such as GPA, class standing, and university records are used in this process. UCF conduct status information will be verified with official University records.

Minimum Qualifications

All CA candidates must meet the following minimum requirements:

  1. A 2.5 GPA at the time of application and during the tenure of the position
  2. At least 12 credit hours by the start of employment
  3. A positive UCF student status at the time of application as well as during the tenure of the position. Candidates must be free from any current violations or sanctions with the Department of Housing and Residence Life and the Office of Student Conduct at the time of application and throughout the tenure of employment. This includes possessing a clear status with both departments in regard to probation as well.
  4. UCF housing record free of violations
  5. Good financial standing with UCF
  6. Be approved to work in the United States (Having a Social Security number).

Additional Requirements If Hired

All new hires will be subject to a background check. All hires are dependent on a clear background check. Any serious concerns brought to the attention of the Department of Housing and Residence Life by means of a background check could prevent official hire. All CA hires must maintain a 2.5 GPA throughout employment. Summer class enrollment is not required. This position requires evening and weekend hours. There will be mandatory training sessions at the beginning and throughout the time of employment.

Responsibilities

Leadership: CAs are expected to be the presence of leadership in the building. The CA is expected to be professional and proactive when dealing with campers as well as other staff members.

Team Partnering: The CA is expected to work with staff members to partner on conference logistics. The team members will actively communicate with others and group cooperation is expected.

Administrative: The Conference Assistant is responsible for various administrative duties, such as writing incident reports, attending staff meetings, welcome ready checks, and more.

Duty: Typically, each CA will be on duty at least one night per week (Sunday-Thursday) and approximately three weekends during the Summer (Friday-Sunday). Weekly duty lasts from 4:45 p.m. until 8:00 a.m. the following morning (Sunday-Thursday). Weekend duty lasts from 4:45 p.m. on Friday until 4:45 p.m. on Sunday night. Duty requires that the CA staff are able to observe safety and security risks in the community, document written reports, operate radios and phones, appropriately respond according to departmental protocols, and complete a visual inspection of the community (rounds).

Check Ins/Outs: Conference Assistants are responsible for working the different check ins and check outs of the conference guests.

Office Hours: Each CA will select and work three to five hours per week (8:00 a.m.-5:00 p.m., M-F) in the communities where HCS operates.

Breaks and Holidays: Conference attendees are living in the halls the entire Summer. Therefore, CAs will be on duty during breaks and holidays.

Additional Requirements: CAs are required to complete other administrative tasks including but not limited to the following: room inventory forms, room checks, damage reports, incident reports, and key inventories. While serving in the CA role, staff will be expected to lift boxes, arrange furniture, place linen, walk stairwells and corridors, and perform other miscellaneous duties. CAs will be expected to wear departmental attire and badges while performing job duties.

Training: All CAs are required to attend the training sessions. The CA staff will receive pay for their training hours. Specific training locations and times will be given at a later date.

Selection Process

1: CA Online Application- Applications for Summer 2022 due by 11:59 p.m. December 1, 2021.

All qualified candidates will complete the online application. Please be accurate in all of your application information. Any University information such as GPA, class enrollment and conduct records will be verified with University records.

Application for Housing: The CA online application has absolutely nothing to do with your intended application for future housing with the Department of Housing and Residence Life. If you wish to still live on campus, you will need to follow those procedures in place for those separate processes. If you are offered a position as a CA, we can adjust housing contracts you have signed with our department.

2: Mandatory Informational Session

Candidates are required to watch a mandatory informational session that will provide them with critical information about what HCS does during the Summer and the CA role. Candidates will have to complete an online survey that will be provided on the video for the candidates to confirm they watched it.

Information regarding the informational session video will be posted on this website soon.

 3: Interview Process

You will be notified if offered an interview. The candidate will be signing up for one individual 30 minute interview. There will be a group interview held at a later date. There will be multiple dates from which to choose.

For the 2022 CA recruitment session, both individual and group interviews will be held in an online fashion.

Time: It is strongly encouraged that on the day of the actual interview, the candidate should be ready for their interview at least 15 minutes before it starts. If performing a virtual interview, candidates should ensure their technology is working prior to it. If a candidate misses an interview, another one will likely not be offered unless they provide justifiable documentation.

Attire: Business or UCF attire is encouraged!

4: Decisions

Following all interviews, candidates will be notified in a timely manner as to their status in obtaining a CA position.

There will be three potential decisions the candidates will receive:

  • Hired: The candidate demonstrated they were an excellent fit for the position. They will be invited to join the team by the start of employment.
  • Alternate: The candidate was outstanding, but due to a limited number of vacancies, a hire offer was not able to be extended. Candidates who are offered an alternate role are encouraged to keep an eye on their email until the end of May in the event HCS decides to extend a hire offer to them.
  • No Hire: The candidate will not be extended a hire nor an alternate offer. They are encouraged to get involved on campus and apply for other student staff positions within the Department of Housing and Residence Life such as Housing Ambassador (HA) or Student Office Assistant (OA).

Good luck, and Charge On!