Work Orders

Please use the online work forms to request work. In urgent situations, such as a toilet running over, power outage, or an extremely hot or cold room, call the Work Control Center immediately.

Call day or night seven days a week: 407-823-5223

Online Work Order Directions

  1. Go to
  2. Click on Submit Online Request
  3. Complete all Required(*) fields
  4. List as many details as possible
  5. Click Submit

On-Campus Internet Access

What equipment do I need in order to use UCF’s ResNet service?

  • A computer or other device with an ethernet port
  • A standard ethernet cable

To connect:

  1. Securely plug one end of the ethernet cable into the ethernet port on your device and the other end into the orange data jack on the wall.
  2. Open your web browser and enter the ResNet website.
  3. Once on the website, click on the Registration link and follow the steps to register for ResNet service.
  4. If you experience any problems with your ResNet registration or service, you may submit a work ticket on the UCFIT website, or you may contact the Service Desk at 407.823.5117, Monday through Friday 8 AM to 5 PM or by email.

Northview Residents, Please call the Spectrum customer service directly at 1-866-309-EASY (3279).


To report an issue with a machine, you may call 1-800-927-9274 or send an email. You can also use the QR code on each machine to report issues.

To use the SpeedQueen laundry app:

  1. Download the SpeedQueen app from the Apple Store or Google Play Store.
  2. Setup your account.
  3. Add location. Our school code is UCF001.
  4. Choose your building and laundry room. You can see available machines across campus.
  5. Add money to your laundry account with a debit card, credit card, or Knight Cash.
  6. Use the app to find an available machine and pay for a cycle.


Community Location
Apollo Community Floors 1 & 2 of Polk, Osceola, Lake & Volusia Halls
Libra Community Citrus Hall (near the Libra Community Center)
Nike Community Buildings 101 and 102
Hercules Community Buildings 108 and 109
Neptune Community In the middle of each floor
Lake Claire Community Building 65
Towers @ Knights Plaza At the ends of each floor
Rosen College Apartments In the middle of each floor
NorthView In each apartment – FREE!


If you are experiencing issues with a vending machine please contact your community office. All community office telephone numbers and locations can be found here.

Vending Machine Locations – All communities have vending machines with drink and snack options. The vending machines are typically located in the lobby or near the laundry areas.

Tampering with Vending Machines – the Residence Life staff is happy to help you with any vending concerns. Tampering with the machines is against the Community Living Guide and Rules of Conduct.