Please use the online work forms to request work. In urgent situations, such as a toilet running over, power outage, or an extremely hot or cold room, call the Work Control Center immediately.
Call day or night seven days a week: 407-823-5223
What equipment do I need in order to use UCF’s ResNet service?
Northview Residents, Please call the Spectrum customer service directly at 1-866-309-EASY (3279).
If you would like to receive Spectrum basic cable services, you may request installation of the service by completing this form.
The prices for establishing cable television service in your room are as follows:
The rates shown are per DTA box. Residents choosing to request more than one cable box (both bedroom and living room for example) will be charged the rate above per box.
Once your request is submitted, payment for the amount due must be made via the student portal, or by check, money order, or cashier check delivered to Student Accounts’ drop box located at Millican Hall. Further payment instructions can be found here.
Please note that installation may take up to five (5) – (7) business days from the date your request and payment is received.
If you experience any problems with your Cable TV after installation, you may submit a work ticket at it.ucf.edu, or you may contact the Service Desk at 407-823-5117, Monday – Friday 8 AM – 5 PM or by email.
As of Spring 2020, new laundry machines have been installed in housing communities. All new machines use the Speed Queen laundry app, unless otherwise noted below. To report an issue with a machine, you may call 1-800-927-9274 or send an email. You can also use the QR code on each machine to report issues.
To use the app:
If you are experiencing issues with a vending machine please contact your community office. All community office telephone numbers and locations can be found here.
Vending Machine Locations – All communities have vending machines with drink and snack options. The vending machines are typically located in the lobby or near the laundry areas.
Tampering with Vending Machines – the Residence Life staff is happy to help you with any vending concerns. Tampering with the machines is against the Community Living Guide and Rules of Conduct.
If you need local land line phone service in your room, you may request installation of service by completing the form below. Please note that long distance service is not available.
The prices for establishing telephone service in your room are as follows:
* Voicemail services are an optional addition. Prices shown for voicemail services are in addition to the prices shown for telephone service.
Note: Change of service due to Room Change – $100
Date of Service simply provides an idea of when you would prefer service to begin. Please note that your request will be processed as soon as possible following receipt of your payment.
Click here to Request a Landline.