Services


Work Orders

Please use the online work forms to request work. In urgent situations, such as a toilet running over, power outage, or an extremely hot or cold room, call the Work Control Center immediately.

Call day or night seven days a week: 407-823-5223

Online Work Order Directions

  1. Go to www.fo.ucf.edu
  2. Click on Submit Online Request
  3. Complete all Required(*) fields
  4. List as many details as possible
  5. Click Submit

On-Campus Internet Access

What equipment do I need in order to use UCF’s ResNet service?

  • A computer or other device with an ethernet port
  • A standard ethernet cable

To connect:

  1. Securely plug one end of the ethernet cable into the ethernet port on your device and the other end into the orange data jack on the wall.
  2. Open your web browser and enter the ResNet website.
  3. Once on the website, click on the Registration link and follow the steps to register for ResNet service.
  4. If you experience any problems with your ResNet registration or service, you may submit a work ticket on the UCFIT website, or you may contact the Service Desk at 407.823.5117, Monday through Friday 8 AM to 5 PM or by email.

Northview Residents, Please call the Spectrum customer service directly at 1-866-309-EASY (3279).

Cable Television Request

If you would like to receive Spectrum basic cable services, you may request installation of the service by completing this form.

The prices for establishing cable television service in your room are as follows:

Semester Cost
Fall and Spring $190
Fall, Spring, and Summer $214
Fall Only $130
Spring Only $130
Summer Only $130

The rates shown are per DTA box. Residents choosing to request more than one cable box (both bedroom and living room for example) will be charged the rate above per box. 

Once your request is submitted, payment for the amount due must be made via the student portal, or by check, money order, or cashier check delivered to Student Accounts’ drop box located at Millican Hall.  Further payment instructions can be found here.

Please note that installation may take up to five (5) – (7) business days from the date your request and payment is received.

If you experience any problems with your Cable TV after installation, you may submit a work ticket at it.ucf.edu, or you may contact the Service Desk at 407-823-5117, Monday – Friday 8 AM – 5 PM or by email.

Laundry

As of Spring 2020, new laundry machines have been installed in housing communities. All new machines use the Speed Queen laundry app, unless otherwise noted below.  To report an issue with a machine, you may call 1-800-927-9274 or send an email. You can also use the QR code on each machine to report issues.

To use the app:

  1. Download the SpeedQueen app from the App Store or Google Play.
  2. Setup your account.
  3. Add location. Our school code is UCF001.
  4. Choose your building and laundry room. You can see available machines across campus.
  5. Add money to your laundry account with a debit or credit card. * We are working to allow Knightcash to be used with the app. Keep checking for updates.
  6. Use the app to find an available machine and pay for a cycle.

 

Community Location
Apollo Community Floors 1 & 2 of Polk, Osceola, Lake & Volusia Halls
Libra Community Citrus Hall (near the Libra Community Center)
Nike Community Buildings 101 and 102
Hercules Community Buildings 108 and 109
Neptune Community In the middle of each floor
Lake Claire Community Building 65
Towers @ Knights Plaza At the ends of each floor
Rosen College Apartments In the middle of each floor – FREE!
NorthView In each apartment – FREE!

Vending

If you are experiencing issues with a vending machine please contact your community office. All community office telephone numbers and locations can be found here.

Vending Machine Locations – All communities have vending machines with drink and snack options. The vending machines are typically located in the lobby or near the laundry areas.

Tampering with Vending Machines – the Residence Life staff is happy to help you with any vending concerns. Tampering with the machines is against the Community Living Guide and Rules of Conduct.

Telephone Landline Request

If you need local land line phone service in your room, you may request installation of service by completing the form below. Please note that long distance service is not available.

The prices for establishing telephone service in your room are as follows:

Semester Telephone Service Voicemail Service *
Fall and Spring $565 $190
Fall, Spring, and Summer $655 $210
Fall Only $345 $140
Spring Only $345 $140
Summer Only $255 $115

* Voicemail services are an optional addition. Prices shown for voicemail services are in addition to the prices shown for telephone service.

Note: Change of service due to Room Change – $100

Date of Service simply provides an idea of when you would prefer service to begin. Please note that your request will be processed as soon as possible following receipt of your payment.

Click here to Request a Landline.