Housing Ambassador

Click here to Apply starting July 1st, 2022

To view information about our mission, vision, goals, and our Statement on Diversity, please visit our about page.


The Department of Housing and Residence Life employs Housing Ambassadors (HAs) who are responsible for conducting daily tours of housing facilities, staffing four of the department’s main front desk areas, and assisting with special events for marketing on-campus housing.


  • Preferred: students who have had experience living on campus
  • Required: students with a current valid Driver’s License
  • Be in good academic and conduct standing with the university
  • Be in good standing with the Department of Housing and Residence Life
  • Cumulative GPA of 2.5 or higher
  • Excellent communication and interpersonal skills
  • Knowledge or willingness to learn about UCF and the Department of Housing and Residence Life
  • Ability to effectively and positively represent UCF and the Department of Housing and Residence Life


  • Lead tours for prospective students and families (in-person and virtual)
    • Conduct tours to showcase housing communities and tour rooms
    • Positively discuss the facilities and amenities offered in housing
    • Positively discuss personal experiences living on campus
  • Staff Housing Administration Building(s) (HAB and HS) Tower III Tours desk, and NorthView front desks during normal business hours
    • Greet visitors and students as they enter
    • Respond appropriately and helpfully to questions and concerns from students, visitors and families
    • Refer students, visitors and families to applicable campus resources as needed
    • Assist with basic office tasks such as preparing mailing, answering phones and making deliveries
    • Provide small group tours upon request
  • Assist with Open House days (Saturdays- mandatory) and Orientation for prospective and future students
    • Lead tours for prospective students and families during Open House dates
  • Represent Housing in various virtual panels, tours and presentations as needed
  • Attend required weekly staff meetings
  • Assist with recruitment and training of new staff
  • Work 15-25 hours a week on average
  • Other duties as assigned


  • Hourly Pay is minimum wage
  • Housing and Residence Life clothing/uniform polos will be provided at no cost
  • Excellent leadership, communications, customer service, and public speaking experience
  • Guaranteed space in on-campus housing for following year, if performance is excellent and employment continues into following year

Selection Process

The selection process for the Housing Ambassador position generally takes place each summer, but positions are filled as needed every semester. The first step of the process will be filling out an online application. Candidates will then be selected for in-person interviews and notified of their hire status after all interviews are completed.

How to Apply

Click here to apply. Applications are open starting Friday, July 1! Apply by Sunday, July 17, 2022 at 11:59 p.m.

Contact Vincent Borello at vincent.borello@ucf.edu with any questions.