Housing Ambassador

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Description

The Department of Housing and Residence Life employs Housing Ambassadors (HAs) who are responsible for conducting daily tours of housing facilities, staffing four of the department’s main front desk areas, and assisting with special events for marketing on-campus housing.

Starting this summer, we are hiring Housing Ambassadors to work at UCF Downtown to promote our newest student housing, UnionWest at Creative Village. As an HA, you will staff the front desk and give tours at the UnionWest Preview Center in addition to working special events and other promotional opportunities. You are required to have reliable transportation to the UCF Center for Emerging Media at UCF Downtown. A UCF parking pass is valid at both the main campus and UCF Downtown. Below are qualifications and benefits/compensation for the HA role.

Qualifications

  • Preferred: students who have had one or more years experience living on campus
  • Required: students with a current valid Driver’s License
  • Be in good academic and conduct standing with the university
  • Be in good standing with the Department of Housing and Residence Life
  • Cumulative GPA of 2.5 or higher
  • Excellent communication and interpersonal skills
  • Knowledge or willingness to learn about UCF and the Department of Housing and Residence Life
  • Ability to effectively and positively represent UCF and the Department of Housing and Residence Life

Responsibilities

  • Lead tours for prospective students and families
    • Conduct tours to showcase housing communities and tour rooms
    • Positively discuss the facilities and amenities offered in housing
    • Positively discuss personal experiences living on campus
  • Staff Housing Administration Building(s) (HAB and HS) UnionWest Preview Center, Tower III Tours desk, and NorthView front desks during normal business hours
    • Greet visitors and students as they enter
    • Respond appropriately and helpfully to questions and concerns from students, visitors and families
    • Refer students, visitors and families to applicable campus resources as needed
    • Assist with basic office tasks such as preparing mailing, answering phones and making deliveries
    • Provide small group tours upon request
  • Assist with Open House days (Saturdays) and Orientation for prospective and future students
    • Lead tours for prospective students and families during Open House dates
  • Attend required weekly staff meetings
  • Assist with recruitment and training of new staff
  • Work 15-25 hours a week on average
  • Other duties as assigned

Benefits/Compensation

  • Hourly Pay is minimum wage
  • Housing and Residence Life clothing/uniform polos will be provided at no cost
  • Excellent leadership, communications, customer service, and public speaking experience
  • Guaranteed space in on-campus housing for following year, if performance is excellent and employment continues into following year

Selection Process

The selection process for the Housing Ambassador position generally takes place each summer. The first step of the process will be filling out an online application and completing two short essay questions, followed by a video submission. Candidates will then be selected for in-person interviews and notified of their hired status after all interviews are completed.

How to Apply

  1. Fill out the application here: https://bit.ly/2EDCeFJ
  2. Attach all required documents listed in the application and make sure to include the video URL for your submission.

Contact Sandra Brasch at Sandra.Brasch@ucf.edu with any questions.