To view information about our mission, vision, goals, and our Statement on Diversity, please visit our about page.
A Lead Office Assistant (LOA) is responsible for greeting and assisting students with their concerns and well as assisting with the day-to-day operations of the community office. The daily work of an LOA includes, but is not limited to: answering student questions, scheduling appointments, speaking with students and parents on the phone, handling lockouts, submitting work orders, preparing conduct letters and files, reviewing and updating the office manual, assisting with the supervision, training, and evaluation of the office assistants, and any other duty assigned by the Area Coordinator or Graduate Assistant(s).
The department will consider candidates for interviews based upon application information and qualifications.
All new hires will be subject to a background check. All hires are dependent on a clear background check. Any serious concerns brought to the attention of the Department of Housing and Residence Life by means of the background check could prevent official hire. In these cases the decisions will made by the Associate and or Assistant Director of Housing and Residence Life.
All OAs will be required to attend monthly in community training sessions (generally 1-2 hours per month). OAs will be paid for attending these meetings.
All office staff will follow and abide by the Department of Housing and Residence Life ethical standards, Community Living Guide, and the UCF Rules of Conduct.
Members of the OA staff working in the Department of Housing and Residence Life will receive a paycheck every two weeks and will be paid $8.00 per hour of work (amount may change based on minimum wage amendment).
All application files will be reviewed and all candidates will be contacted, in regards to whether or not they are offered an interview.
Not all applicants will be offered an interview. If you are selected to interview, you will receive an email and be asked to schedule an interview.
Time. It is strongly encouraged that on the day of the actual interview, the candidate arrives early for the interview. If a candidate misses an interview, another one will likely not be offered. The location of the interview will be sent to you in your notification email.
Attire: This is a job interview so all candidates should dress appropriately and turn off their cell phones.
Lead Office Assistant, Office Assistant and Residence Hall and Apartment patrol staff positions will be filled as they become available; therefore, we will maintain a pool of interested candidates and may offer interviews and/or positions at any point throughout the year.
Please check your UCF email regularly and contact RASelection@ucf.edu with any questions or concerns.