All official communication with you from the Department of Housing and Residence Life will be through email, the Housing Portal (accessed via myUCF), and the Housing and Residence Life website. We do not mail home any invoices, room assignments, applications, etc.

If you have not yet moved on campus, please contact the Department of Housing and Residence Life through one of the methods on our Contact page. If you are already an on-campus resident, you should contact your community office either by visiting the office or by phone.

We will send email to the address you have listed in the myUCF system. Please note that all UCF students must sign up for a UCF email address. Once you sign up for UCF email, your email address in myUCF will automatically update to this address, so you should make sure to check it regularly for communication from UCF Housing and Residence Life, as well as other departments, professors, etc.

We communicate officially via email directly to the student. It is important to add housing@ucf.edu to your email address book so that emails from us will not be put in your spam or junk folder. Email is the official means of communication at UCF and students are expected to maintain and check their email regularly.

When you are given a room assignment on-campus, you are also given a PO Box assignment. You can find more information about on-campus mail here.

We will send general reminders and updates to the parent/guardian email address provided during the housing application process. The parent/guardian email address is required for students under 18 and optional for students over 18. Due to FERPA regulations, we communicate directly with the students regarding specific or personal matters.