Move-In FAQs

This page information has been updated on 1/5/21 for Spring 2021. Keep checking your emails and our social channels for additional updates.

Welcome Community Meetings will be offered online for students the week that they move in. Students will receive additional communication via email once they have moved with the date and time of their meeting. Additionally, the Residence Hall Association will be hosting virtual programs throughout move-in and the Fall semester. Students can follow them on Instagram at @rhaucf for updates.

Yes, we have a guest policy, which has been updated in the COVID-19 Addendum. You can find it within the Community Living Guide, which is available on our website here and also available at check-in.

Long term parking is used only during Fall move-in, and is identified on the Move-In Day page of our website. After unloading, it is important that vehicles are moved to long term parking for the duration of move-in. For Spring and Summer, residents should park in the appropriate residential lot for their housing communities.

Move-in dates and times are by appointment. You should plan to arrive on campus slightly before your scheduled COVID-19 testing time. You will go directly to Garage D to park for COVID-19 testing in front of the Addition Financial Arena. After receiving a negative test result, you will proceed to your assigned community for housing check-in, where you will get your keys and other check-in materials. More information on the move-in process is available on the move-in page above.

Due to adjustments for COVID-19, our office is not accepting room change requests for the 20-21 year. We encourage students to discuss safety precautions and work with your roommate to resolve concerns. Your Resident Assistant can help you come to compromises, form a roommate agreement, and mediate discussions if needed. If you need assistance contacting your RA, or scheduling a time to complete your roommate agreement, please contact your community office.

When you are given a room assignment on-campus, you are also given a PO Box assignment. The PO Box assignment will be shared with you upon check-in or when you pick up your mail key. For more information on mail, please visit the Mail and Deliveries page.

Check in times will vary by day. Expect to complete COVID-19 testing, check-in, and begin unloading at your community within a 2-hour period. You and your two guests must stay in vehicles until you arrive at the housing community parking area, where guests may help  you unload and bring items to your residence hall.

All adjustable beds will be raised to their highest setting prior to your arrival. In order to have your bed adjusted lower, please put in a work order with Facilities Operations. Supplemental lofts and devices such as rack raisers are NOT allowed in university residential facilities. All beds are extra-long twin except for the Towers at Knights Plaza and NorthView, and private bedrooms at UnionWest. The Towers have regular full-size beds and NorthView beds are full-size extra-long. The extra-long twin beds located in Apollo, Nike, Hercules, Neptune, Lake Claire, Rosen, and Libra are considered junior lofts and can be raised or lowered on the existing bed frame to accommodate storage underneath. The beds at UnionWest are twin or full, depending on room style, and are also junior lofts.

No; if you plan to bring a bicycle to campus, be prepared to leave it outside the residential facilities. Be sure to bring a lock and chain to secure the bicycle to the designated bicycle storage area. If you are concerned about your bicycle being exposed to the weather, you should seriously consider not bringing it to campus.

Florida's hurricane season lasts from June 1 through November 30, and UCF's hurricane policies and procedures are summarized below.

The National Hurricane Center warns that some part of Florida is threatened by a hurricane or tropical storm each year, and the center provides information about hurricanes and other severe weather here. During any threatening weather, UCF's Office of Emergency Management monitors this site and sends official weather reports to all vice presidents, deans, regional campus directors, and to UCF President.

If a serious storm or hurricane threatens our region, the Governor and UCF President have the authority to cancel classes or close campuses, and they do so in consultation with other area colleges, school districts, and government offices. If they cancel classes or close the university, UCF News and Information will disseminate details to local TV and radio outlets, including WUCF radio 89.9 FM, and they will post this information on the UCF home page. Additionally, a list of other media outlets and hurricane resources is available here.

When it is necessary - as it was most recently during Hurricane Dorian in 2019 - UCF enacts its Emergency Plan. Storm closings typically require UCF to provide ride out locations for resident students, essential-operations staff members, and their families. An Emergency Operations Center works to coordinate mission critical services such as security, utilities, dining services, and shelter support. Details of our Emergency Plan are posted on the Office of Emergency Management Website. Updates about information for residents will be on the front page of the UCF Housing and Residence Life website.

While we hope to escape hurricanes this season, we are wise to prepare well and to educate ourselves in case an emergency occurs. Please do your part to keep the UCF community safe.

You can always contact your Community Office if you have questions and we are always happy to help! The UCF Housing Move-in App has additional information to help you with internet setup, dining options on campus, cable setup, mail, locating housing policies, laundry info, and submitting maintenance requests. You may find our contact information, including Community Office phone numbers on our website contact page.

  • Testing appointment times on the UCF main campus run from 8:00 a.m. to 5:00 pm., January 6-10. Testing appointment information for the Rosen College Apartments and UnionWest at UCF Downtown can be found online at
    • Residents who miss their testing appointment should report as soon as possible to the testing location during testing hours.
    • Residents who arrive after testing has closed for the day will need to seek a hotel or other accommodations for the night and should report to the testing location during open hours the following day.
  • Don’t forget to complete online pre-registration with Covid Testing LLC before arriving for your test.
  • After testing concludes on January 10th, residents must call the UCF COVID line at 407-823-2509 to arrange alternate testing.
  • Although UCF cannot endorse any specific hotel or other accommodation, a map of local hotels can be found at:
  • The Celeste hotel, located on the UCF campus, has a process and form to permit guests under the age of 21 to check in without a parent or guardian present. The Celeste Hotel can be reached at 407-207-4700.

Statement on Move-in and guests:
All UCF housing residents have agreed to abide by university COVID testing and policies as part of the housing agreement addendum. Students who violate move-in procedures or other COVID-related policies will be subject to removal from housing.
This includes residents who are found to have improperly entered housing facilities and any resident providing access to unauthorized visitors. Residents who have not yet completed the appropriate testing and move-in procedures are not authorized to access housing facilities, even as a visitor. Spring 2021 residents who have completed the appropriate move-in procedures may host one guest, who must be a current resident from their same building, who has also completed the appropriate move-in testing and procedures.

UCF Parking services is aware of move in dates. Residents needing to purchase a parking decal or hangtag to park their car while living on campus can get information on purchasing a day pass, at the UCF Parking Services website.

Flatbed hand trucks and dollies are available at Community offices. Follow the signs to your community office. There is limited equipment and we encourage families to bring their own dollies.

For details on check-in, see our move-in day page here.

You can always fill out an online work order with Facilities Operations here. If your maintenance problem is an emergency, such as a dead elevator, toilet running over, power out, or an extremely hot or cold room, you should call 407-823-5223 for the 24/7 Work Control center and also notify your community office.

The vast majority of our residents have not used residential cable TV service and prefer to get their news, sports, and other programming via streaming devices. Due to low demand and cost-saving measures, cable television service is no longer included on UCF’s main campus. Cable television service is still included at the UnionWest, Rosen, and NorthView communities at this time. Main campus residents who would like to request cable service in their room can arrange that service here.

Yes, all UCF residence halls and apartments have internet connections and wireless internet available to students. Additionally, community common areas and lounges have wireless internet. Wired Ethernet ports are located in all bedrooms on campus. Students may not setup their own wireless routers in their rooms. See the ResNet website for more information.