Move-In Day


This page information was updated for Fall 2021 on 8/16/21. Keep checking your emails and our social channels for additional updates.

This page provides move-in information for the UCF main campus.

This includes the Apollo, Libra, Lake Claire, Nike, Hercules, Neptune, Towers and NorthView housing communities as well as the four UCF-Owned Greek houses.

Click here for move-in information for UnionWest at UCF Downtown.

Click here for move-in information for the Rosen College Apartments.

What to Expect at Move-in: Quick Overview

YOU MUST HAVE READY

  • Housing move-in appointment completed online.
  • Have your UCF ID card or plan to pick up your UCF ID card on move-in day at UCF Card Services before arriving at check in.
  • Have the UCF Mobile app downloaded on your phone or mobile device.

IMPORTANT

Your UCF ID card becomes your keycard. You must have it to check in.

If you do not already have a UCF ID card, you will have to go to the Card Services office before you move-in. See move-in map below for location information.

*Card Services will be open during move-in hours.

BEFORE LEAVING HOME

  • Verify your move-in appointment time and housing assignment on your myUCF housing portal before you arrive on campus.
  • Make sure to download the UCF Mobile app if you have not already done so.
    • NEW: Complete the COVID Self-checker questionnaire in the UCF Mobile app.
    • If your result is green, proceed to campus for check-in.
    • If your result is red, call 407-823-2509 before you proceed to campus. You will consult with Student Health Services for additional screening.
  • Review the move-in map and parking directions on our website.
  • Have a Photo ID ready to show at check-in. If you will be picking up your UCF ID on campus, you still need to bring another form of photo ID. A Driver’s license, State ID card, or passport will suffice.
  • To speed up your check-in,  you may want to bring a screenshot of your room assignment screen from the housing portal. The image should include your HRL ID and room assignment. You should have this ready to show on your phone or other mobile device. A sample screenshot would look like:

Move-in Map

The map below includes the locations for:

  • Markers for each housing community, including check-in locations and residential buildings
  • Parking locations (garages and surface lots), including unloading zones and long-term parking
  • UCF Card Services office
  • UCF Parking Services offices

To select a location from the map legend, click on the menu icon in the upper left-hand corner. You may expand the map by clicking the full-screen icon in the upper right corner.

Parking and Check-In

 

Parking and unloading areas are not near the residence halls and check-in stations. Therefore, we recommend that residents bring their own hand cart or dolly to help transport items from their vehicles. Please note there are no elevators in the Apollo and Lake Claire Communities. Residents on upper floors should plan accordingly.

Parking and traffic patterns across campus will be strictly enforced to ensure continuous flow. Do not park in fire lanes, service vehicle parking, or reserved parking at any time during move-in.

What to do when you arrive

  1. Arrival – Upon arrival, go to the designated unloading zone for your community as noted in the chart below. Staff will be available to assist with unloading and will direct residents from parking areas to check-in stations.* If you are moving into Lake Claire, NorthView, or the Rosen College Apartments, park in the designated lots. There are no unloading zones in these communities.
  2. Information Stations – Information tents will be located near unloading zones. Move-in staff are stationed throughout the communities to provide directions and help with unloading.
  3. Check-In Stations – Residents should immediately go to check-in upon arrival. Wait times can vary. To avoid overcrowding at check-in stations, we encourage residents to check in while families and guests continue to unload their vehicles. Staff will review important information, issue keys, encode ID cards, identify your new building/room and direct you to information stations if unloading assistance is needed.
  4. Unloading – At least one person must remain with vehicles while unloading. Once vehicles are unloaded, they must immediately be moved to designated long-term/overnight parking. Overnight parking is not permitted in unloading zones until move-in weekend is over. Guests or residents with mobility concerns may be issued a pass for extended temporary unloading by staff.
  • Use your mobile device or bring a printed map to find your assigned building.
  • Rolling bins will be available in unloading zones.
    • These items are cleaned between uses, but are used at your own risk.

 

Community Check-In Location Unloading Zones Long Term/
Overnight Parking
Apollo Apollo Community Office Lot B4* /
and 1st floor of Garage B
Garage B
Hercules Hercules Programming Center Lot B8 Garage B
Libra Libra Community Center Lot C3* / Lot B9* Garage B or Libra Garage
Neptune Neptune Multipurpose Room  Lot B8 Garage B or Libra Garage
NorthView NorthView 2nd floor office Northview Garage Northview Garage
Nike Nike Programming Center Lot B15 Garage B or Libra Garage
Lake Claire Lake Claire Community Center Lake Claire Parking Lots Lake Claire Parking Lots
Tower I Tower I Lobby Parking Garage G – First Floor Parking Garage G – Upper Floors
Tower II Tower II Lobby Parking Garage G – First Floor Parking Garage G – Upper Floors
Tower III Tower III Lobby Parking Garage E – First Floor Parking Garage E – Upper Floors
Tower IV Tower IV Lobby Parking Garage E – First Floor Parking Garage E – Upper Floors
Rosen Rosen Community Office – Building 905 Rosen Parking Lot Rosen Parking Lot
UnionWest UnionWest 1st and 6th floors UnionWest Parking Garage *See UnionWest Move-in Information

Once in Your Room

Maintenance and Cleaning Requests

Should you find any maintenance or cleaning needs during move-in, place a work order online or call your community office.

Throughout the year, residents can easily report maintenance or housekeeping concerns in the following ways:

  1. Submit a work order online here and click on the “Submit Online Request” button.
  2. Call the Work Control Center 24 hours a day, 7 days a week. They can be reached at 407-823-5223.
  3. Email maintenance and housekeeping at wcc@ucf.edu. Include your full name, building and room number with a description of the issue.

In urgent situations such as an inoperative elevator, toilet running over, power outage, an extremely hot or cold room, call the Work Control Center immediately. In addition, notify your community office of the urgent situation so that we may assist you.

Bed Adjustments

Beds are typically raised to the maximum height prior to move-in. If you would like to have your bed lowered, put in a work order online to have maintenance staff assist you. Only maintenance staff may alter bed heights. Beds at Towers and NorthView cannot be adjusted.

Internet Setup

In order to connect to the internet in your room, you will need a computer or other streaming device equipped with at least a 10Mb Ethernet interface and a standard Ethernet cable to connect to the provided Ethernet wall jack.

You may view more information at the ResNet website. If you have questions regarding your internet set-up, or if you experience any problems with your ResNet registration or service, you may submit a work ticket on the UCFIT website, or you may contact the Service Desk at 407-823-5117, Monday through Friday 8 AM to 5 PM or by email.

Policies and Procedures

The Community Living Guide along with the housing agreement terms and conditions, living learning community expectations, and communication from our staff, are here to ease your transition to on-campus living. Should you need additional support or have a specific question about a policy or procedure after reading these materials, your Resident Assistant (RA), Graduate Coordinator (GC) and Residence Life and Education Coordinator will be happy to assist you.

 

Virtual One-Stop

The offices of Financial Aid, Student Accounts, the Registrar, Undergraduate Admissions, and Residency have gathered to create a one-stop-shop for all your questions during move-in.

The Virtual One-stop will be open from 10:00 a.m. to 2:00 p.m. on Saturday, August 21st.

All appointments are now full for the Saturday Student Services Virtual One-Stop. We look forward to serving our students during our normal business hours. For more information, please visit the website of the office from which you require services:

 

Office of Student Financial Assistance: https://www.ucf.edu/financial-aid/

Registrar’s Office: https://registrar.ucf.edu/

Student Account Services: https://studentaccounts.ucf.edu/

Undergraduate Admissions: https://www.ucf.edu/admissions/undergraduate/